Support

RULA provides high-quality 24/7 support via phone, email, and TeamViewer to solve the customers' problems. Our clients value short response time and solutions we develop individually to suit their needs.

We organize on-site and online training, provide pre-sales consulting and continuous customer support from the moment of purchase. Do not hesitate to contact us with any questions or tasks you might have.  

Popular questions

Do you need help with RULA hardware or software? Please consult the list of popular questions and information about products in this section. For your convenience, we have gathered all Frequently Asked Questions, brochures, videos and leaflets on this page. 

Product Information

Services of the company

Software
Advanced yet easy-to-use software designed by RULA Technologies provides flexibility to user needs. All updates are free for our customers. Please register on the website to download the new versions of VisProbe SL or VisAnalyser in this section.
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Warranty
We are confident in our products and constantly improve their technical characteristics and our own software for testing and data analysis. We guarantee the flawless operation of our devices and offer long standard warranties and extended warranty terms for the selected items.
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Calibration
We value your time and quality of our products: all RULA Technologies controllers get to the client pre-calibrated. It is recommended to perform calibration verification annually to guarantee the health and effectiveness of your system.
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Rental
Our strengths are short lead time, maintenance services, and agile support. If you are not sure about the purchase, we can provide your hardware and software for rent. Contact us to find out more about conditions, tariffs and delivery of devices to your country.
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Training
We continue to help our customers and partners master RULA hardware and software with our online education courses. The benefits of the course include: an individual program tailored for your needs, a Q/A session with our experts, a live demonstration of our hardware and software.
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Training

15 March 2022
Alliantech Now Offers Certified Installation Service
Support & Application Engineer at Alliantech has completed our course on RL-C21 hardware & software. You can now order RULA systems as well as get help with installation and support directly from Alliantech.
01 March 2022
Pre-Release VisProbe SL Version 46 is Available
We are glad to announce that users of RULA software VisProbe SL can check the capabilities of the oncoming release of our vibration testing software.
13 December 2021
RLC-21 Unboxing & Vibration System Setup
In today's video we decided to open a mysterious black shipment case of our staple vibration controller and show, what waits for you inside.
01 December 2021
December 15th — New Vebinar «Multishaker Tests with RULA»
The webinar will be helpful for anyone involved in environmental testing and measurement industry.
14 October 2021
New Video: How to Set Notching Limits for Sine and Random Tests
Different acceleration values at the attachment point and at the end points might inflict critical damage on the device you are testing. Learn how to keep your equipment safe with Notching Limits option of RULA Software in our new educational video.
29 September 2021
Webinar about Modal Analysis in RULA Software
If you've missed our webinar on September 16th, we've got you covered.
23 August 2021
VisMobile — RULA Software for Android
Experience our new mobile engineering vibration calculator with a clean, user-friendly interface and an array of features at your fingertips.